At Logo Art Studio, we do everything we can to make sure our customers are happy with our work and get exactly what they have ordered. We have full faith in our designers to create designs that reflect the right image of your business. However, in the unlikely instance of you being unsatisfied with our service, Logo Art Studio provides a 100% money back guarantee. There are no hidden processing fees. If you’re not happy with our work, we give you your money back. It’s really that simple.
This policy has always motivated us to do our best for your project. And it gives a sense of security to our clients as well. We take great pride in that fact that 99% of our customers are satisfied with our work.
We send regular project reports to our clients so they can monitor the on-going progress of their work.
Although we ensure that you don’t have to use our Money Back policy, there are a few conditions under which we can’t entertain your request for a refund:
- Once you confirm or give approval of acceptance for your project, we can’t give you a refund. LogoArtStudio considers your approval as the final acceptance of the project.
- If the client is unable to communicate with LogoArtStudio for more than 30 days, the decision of refunding will be taken by our management team.
- In situations like- the business name getting changed, or the business closing down, we cannot provide a refund.
- Once we deliver the final project to a client, we cannot offer a refund.
Please stay informed that we cannot entertain any request for money back if you have utilized the limits of redraws applicable for the different packages. This statement remains valid even if you did not select any of the logo designs from the set of logos provided to you.
Unlike other logo designing companies, Logo Art Studio has a transparent business policy that is clear and straight forward. During the processing period if you don’t like our approach, just inform us and we’ll take care of it.